TERMS AND CONDITIONS

DIRECT BOOKINGS:

When booking direct, either via the website, by phone or email, you will automatically be getting a discounted/best price.  When booking via Booking.com or Airbnb.com the prices are higher to cover their commission costs.

CHECKING IN / CHECKING OUT TIMES (STRICT DUE TO COVID CLEANING PROTOCOLS):

Check In is between 5pm and 6pm.      Check Out is by 9:30am

BOOKINGS  (Irrespective of Terms and Conditions of Booking.com and AirBNB, these are my T's&C's)

Unless other wise agreed, bookings are only fully confirmed on receipt of your deposit which is the first night fee non-refundable, payable by cheque, or direct bank transfer (please call for bank details to be provided), payable within 48 hours of booking. 

Cheques should be made payable to D. Ballard.

If you are booking within 72 hours of arrival full payment is due, by Bank Transfer, prior to arrival.  This is non-refundable.

Full payment, in advance, is also possible if preferred, by direct bank transfer.  

An email will be sent to confirm your booking.  If you do not receive a confirmation email within 48 hours please call or text. 

Deposits are non-refundable.

Bookings are on a per room basis.

Please Insure your stay against cancellation and curtailment as your booking is a legally binding contract.

Booking direct via this website will guarantee best room prices.

PAYMENTS (Full payment due at time of arrival):

Full payment for the entire visit is required at time of arrival if payment was not made at time of booking (minus any deposit paid).

Cash

Cards (major Debit and Credit Cards taken)

Direct Bank Transfer

Only the deposit can be paid by cheque

When booking by Booking.com full payment of your visit is due to be paid to me, I then pay back the commission due.

CANCELLATION:

After arrival should there be a need to curtail your stay, for any reason, the full amount of the booking is due.

If your visit was paid in full, in advance, and cancelled up to 14 days before the start date, a refund, minus the deposit (see above) will be available.  If cancelled within 10 days of the start date, the full amount will be due and if already paid will not be refunded.   

EXCLUSIONS:

No smoking or vaping in any areas, this includes the bedrooms, bathrooms, guest lounge and sun room.

No food or drink to be consumed in the bedrooms (other than tea and coffee), please use the dining area. If glasses, plates and cutlery are required, please ask.

DISCLAIMER:

All reasonable efforts have been made to ensure the safety of my guests and members of their party.  I cannot accept any responsibility for injury, illness, loss or damage to any persons or their property, however so caused. Guests stay at their own risk. Guests park their vehicles at their own risk.

ALLERGIES/DIETARY REQUIREMENTS:

It is the guests responsibility to inform me if there are any issues relating to allergies, as soon as possible.  Every effort will be made to cater to any allergies.  

If you have special dietary requirements please let me know 48 hours prior to your arrival, otherwise I may not be able to purchase the necessary items locally at short notice.

COVID-19:

Every effort will be made to keep all facilities available, but due to constantly changing guidelines, some changes may be made at the last minute.  Please also read the page specific to Corona virus Terms and Conditions.

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